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Doorstep Traders

Alert message sent 15/09/2021 15:35:00

Information sent on behalf of Hampshire Constabulary


Good Afternoon,

We have received a report that on Monday 13th September a cold caller stating that he was going to be attending her property the following day to cut down a tree and was requesting a deposit approached an elderly resident in the Shedfield area.

The elderly resident initially thought that this was a genuine tradesman, but then realised that something was not quite right and alerted a friend who then reported it to Hampshire Constabulary.

If you have any elderly or vulnerable friends or relatives, Please share the following information from Hampshire Trading Standards.

(Information Taken from their website)

Doorstep crime

Be on your guard against strangers at your door.  It can be difficult to tell whether the person is genuine, a rogue trader offering repairs or home improvements, or a bogus caller/distraction burglar trying to get into your home.

Who might cold call?

There is no obligation for you to allow any person into your home, and you are within your rights to refuse access.  Sound advice is to say "No” to all doorstep cold callers.
If you are a Hampshire resident you can request a free door sticker which may help you to say "No" to cold callers.

Hampshire Trading Standards offer a scheme that can deter unscrupulous cold callers and empower residents to say “No” as a community. If you feel your street or area would benefit from this you may wish to consider a setting up a No Cold Calling Zone.

Trading Standards advice is to never agree to work that is instigated as a result of a cold call or via a leaflet drop.

You should obtain at least 3 written quotes from reputable businesses or traders who are either members of the Hampshire County Council Buy With Confidence scheme or a recognised trade association. Members of the Buy With Confidence scheme are fully audited to ensure their trading practices are legal, honest and fair.  All members have been checked for trustworthiness and compliance with consumer protection laws.

If you enter into a contract costing more than £42 at a place other than the business premises of the trader (for example at your home or place of work) you generally have fourteen days to change your mind and cancel the contract. The trader is required by law to provide you with certain pre contract information including a cancellation form. Work should not normally commence until the fourteen days has passed, except at your express request made in writing.

Kind Regards 

PCSO 13455 Sarah McCulloch 
Message sent by
Sarah McCulloch (Police, PCSO, Winchester district)

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